Refund policy

Return & Refund Policy

Last Updated: February 2026

1. Crypto Payment Policy

We operate on a decentralized payment model using USDT to offer you Factory Direct Pricing. Due to the irreversible nature of blockchain transactions:

  • We cannot accept returns for "change of mind" or "ordered wrong part".
  • Please double-check compatibility with your device (Classic, Digit, or Hybrid) before purchasing.

2. OEM Performance Guarantee

We stand behind our "OEM Spec" promise. If your item arrives damaged OR does not perform to standard, we will make it right.

  • 🛡️ Coverage: Broken glass, air leaks, or non-functional parts.
  • 📸 Proof Only: Just send us a photo/video via WhatsApp or Email within 72 hours.
  • 🚀 Reship Service: Once verified, we ship a replacement immediately. You do NOT need to return the defective item.

3. Resolution Options

In the rare event a replacement is not possible (e.g., out of stock), we offer:

  • Store Credit (Instant & Free): A coupon code for the full value + 10% Bonus for your next order.
  • USDT Refund: Refund to your wallet address.
    (Note: Network gas fees will be deducted from the refund amount).

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